Privacy Policy

Information We Collect

Sparkloom collects contact details, account preferences, saved courses, cart state, support messages, device information, and consent records. This data is gathered when you create an account, enroll in courses, interact with the catalog, or contact support.

How We Use Your Information

We process your data to deliver the service, maintain security, improve analytics, and send important communications. Course progress and cart information help personalize your experience on the platform.

Lawful Basis for Processing

Processing is based on your consent, necessity for contract performance, compliance with legal obligations, and our legitimate interests in operating a secure coding education platform.

Information Sharing

We share data only with trusted service providers that assist in hosting, analytics, and payment processing. We never sell personal information to third parties.

Data Retention

Account data is retained while your account remains active. Course records and support tickets are kept for seven years to meet legal and operational requirements, after which they are securely deleted.

Security Measures

We apply industry-standard technical and organizational safeguards. No system is completely secure, and we cannot guarantee absolute protection against all threats.

Your Rights

You may request access, correction, or deletion of your personal data by emailing [email protected]. We respond to verified requests within thirty days.

Cookies and Tracking

Essential cookies enable core functionality. You can manage preferences through your browser settings. Disabling cookies may limit certain platform features.

Children’s Privacy

Sparkloom is not directed at individuals under sixteen. We do not knowingly collect personal information from children. If you believe we have done so, contact us immediately for removal.

International Access

Your data may be processed in the United States and other jurisdictions. By using the platform you consent to this transfer under appropriate safeguards.

Policy Updates

We may revise this policy periodically. Material changes will be communicated via email or a notice on the site. Continued use after changes constitutes acceptance.

Contact

Questions about this policy or your data should be directed to [email protected] or +54 11 1237-1539.